The problem
Home information was scattered and often mistyped, so there was nothing reliable to build a homeowner experience on.
What I did
- A record of every home. Designed and architected it from scratch, and built the first version myself.
- Matching and confidence scoring. Ties each home's installed equipment to the right product models.
- AI workflows. Correct mistyped data and fetch the manuals and documents for each home.
- Scorecards. Came up with and built custom scorecards that rate each supplier and facility on match rates and show where the opportunities are.
- Integrations. Connect it to Salesforce, lending, and other enterprise systems.
Nothing reliable to build on, until there was a record of every home.
What changed
- Hundreds of thousands of homes in the system.
- It powers the MyHome app.
- It's the backend future homeowner products build on.
In my words
Fix the data, and the experience follows.